CII-IGBC’s Online Certification Course on Green Built Environment: 16-27 August 2022: 1600 – 1830 hrs.

CII-IGBC’s Online Certification Course on Green Built Environment: 20 June 2022 - 01 July 2022: 1600 – 1830 hrs.

In this module participants will learn the rationale, strategies and methodologies of User Research. The module will include topics like anthropology, sociology, psychology, semiotics, cultural analysis, and context research. Participants will learn how to use methodologies like observation, interviews, focus groups etc to get maximum insights. - User research techniques (qualitative & quantitively) - Exploring systems, patterns and guiding principles - Understanding the business, Needs finding and context definition - Culture/ ritual mapping and Empathy building techniques - Needs analysis methods and synthesis techniques to understand value.

In this module participants will be exposed to the different methods of analyzing data, defining problems and identifying patterns and insights. - Opportunity identification - Defining Point of view - Problem framing and reframing techniques - Product design specifications & design criteria - Define Job to be done

This module will help participants to open their minds to the user of their intuition, guide them with methods of thinking of alternative ideas to address problems. Participants will be exposed to methodologies of conducting a structured brainstorming focused on specific problems and their solutions, creative problem solving and systems thinking. -Challenging assumptions -Structured and unstructured methodologies to ideation -Ideation methods -idea sorting and selection techniques

In this module participants will understand the process of creating and developing business opportunities. Participants will also understand the importance of managing and documenting the innovation process. The module stretches all the way from the pre-idea stage, to the creation of the business ideas, identification of market demand and competitive analyses and finally to issues surrounding the actual branding and launch of the product or service. - Understand the process of creating, capturing and delivering the value. - Defining the right value proposition, customer channels and relationships. - Operationalise the minimum viable product into product-market fit using a viable business model.

This module offers participants a broad exposure to prototyping methods. Participants also learn about the social and political issues involved in bringing prototyping into the product / service development lifecycle. Participants will acquire competencies like quick prototyping, Scenario building, storytelling, effective communication and feedback understanding. - Prototyping mindset and a way to insights - Minimum viable idea and product. - Identifying riskiest assumptions - Prototyping techniques - Realizing ideas into prototypes - Validation and testing

The module will take the participants through service design principles, product – service ecologies, templates for designing exceptional experiences for the customers. - Understanding the levels of Value - Journey mapping and experience mapping techniques - User stories, scenarios and test cases - Understanding touchpoints and its impact on experience - Designing and developing meaningful experiences

In this module participants learn different approaches to actively involve the end-users in the innovation process to help ensure that the product or service designed meets their needs and is usable. - Co creation approach to reinforcing innovation - Generative sessions and co creation techniques - Conceptualize and develop the right jobs to be done